Olarya Terms of Service

1. Parties, scope and definitions

Summary: These terms cover the Olarya mobile app, web pages, and optional online features within the app.

These Terms of Service determine the rules of use for the period and personal health tracking app named Olarya. Olarya is a digital product developed and operated by TupApp.

• App: The Olarya experience on iOS, Android, and supported web views.
• User: The person downloading, installing, visiting, or using Olarya.
• Olarya Plus: An optional subscription providing access to cloud backup, advanced insights, an ad-free experience, or similar features identified in the app. The partner calendar does not require a subscription.
• Store: Apple App Store or Google Play Store.
• Online features: Off-device services like Supabase Auth, cloud backup, partner calendar sharing, game ranking, promotional reward, and subscription verification.

2. Acceptance of terms

Summary: By using Olarya, you accept these terms, the Privacy Policy, and any feature-specific additional terms.

By downloading, installing, creating an account, enabling online features, or using the app, you are deemed to have accepted these Terms of Service. If you do not agree to the terms, you must not use the app.

These terms are to be read together with the Privacy Policy, the Account and Data Deletion page, and the Weekly Ranking Terms if the weekly ranking is used.

Significant changes are published on this page. Additional notification via in-app alerts, store release notes, or support channels may be provided when necessary.

3. Store terms and license relationship

Summary: If you download the app via App Store or Google Play, their respective store terms also apply.

• For versions downloaded via the Apple App Store, Apple's App Store terms, subscription rules, and, where applicable, the Apple Standard EULA supplement these terms.
• For versions downloaded via Google Play, Google Play service, payment, subscription, and refund rules supplement these terms.
• Information displayed on store screens and store rules take precedence regarding store payment, subscription, billing, refund, or purchase management.
• Olarya grants you a personal, limited, non-exclusive, non-transferable, and revocable license to use the app; ownership of the app is not transferred.

4. Age limit and eligibility

Summary: Since Olarya operates in a sensitive health context, it is not targeted at children.

Olarya's target audience is users aged 18 and over. If you are under 18, you should only use the app if local rules permit it and necessary parental/guardian consent is in place. TupApp may change age targeting and eligibility requirements based on store policies or legal requirements.

5. Description of service

Summary: Olarya is intended for personal tracking and informational purposes; some features are optional and may not work identically on every device.

Olarya may offer features such as tracking period start and end dates, logging symptoms and daily notes, viewing cycle predictions, setting local reminders, optionally recording health metrics, cloud backup, partner calendar summary sharing, a community area, mini-games, and Olarya Plus subscription.

The availability of features may depend on the device, operating system, country, store approval, subscription status, internet connection, the status of services like Supabase/RevenueCat, and permissions granted by the user.

6. Health and medical use limits

Summary: Olarya is not a medical device and should not be used for medical decisions.

• Predictions regarding cycle, period, fertile window, ovulation, or pregnancy are solely for personal tracking and informational purposes.
• Predictions may be inaccurate due to irregular cycles, illness, stress, medication use, pregnancy, breastfeeding, menopause/perimenopause, device data errors, or incomplete user input.
• No information in Olarya should be used as a method of birth control, pregnancy prevention tool, or definitive assessment regarding the likelihood of pregnancy.
• In case of emergency, serious, unexpected, or persistent health issues, you should consult a qualified healthcare professional instead of relying on the app.
• In situations requiring medical advice, the directions of your doctor or authorized healthcare personnel take precedence over app content.

7. User account, Supabase Auth and security

Summary: Email login may be required for online features; account and device security is a shared responsibility between the user and TupApp.

• Olarya's core local features can function without an account; an email-based Supabase Auth session may be required for cloud backup, partner sharing, game ranking, or subscription verification.
• Securing the email account you use to access your account is your responsibility.
• We recommend enabling security options such as PIN, biometric lock, device lock, and notification privacy mode, especially for sensitive records.
• If you notice unauthorized access, suspicious transactions, or account security issues, please notify us at support@tupapp.com.

8. Local data, cloud backup, partner sharing, and health integrations

Summary: Some features may involve sensitive data and depend on the user's informed choice.

9. Olarya Plus, auto-renewing subscriptions, and payments

Summary: Olarya Plus is optional; purchase, renewal, cancellation, and refund processes are managed via App Store or Google Play.

• Olarya Plus may provide access to cloud backup, advanced insights, an ad-free experience, or other additional features indicated in the app. The partner calendar is free and is not tied to Olarya Plus.
• Subscription price, duration, trial period, renewal date, and local taxes are displayed on the store payment screen. You must verify this information prior to purchase.
• Auto-renewing subscriptions may renew at the intervals specified on the store screen unless canceled through your respective store account.
• Subscription cancellation is done from the App Store or Google Play subscription management screen. Deleting the app, deleting the account, or emailing us may not solely cancel the subscription.
• Canceled subscriptions may remain active until the end of the current paid period according to store rules.
• Refund requests and billing disputes are subject to the respective store's refund and payment policies.
• The app must offer a "restore purchases" option, allowing users to restore their valid subscription rights from their store account.
• Price changes, end of trial, or changes to subscription terms are notified according to store rules and submitted for user approval if required.
• Olarya does not conduct off-app payments or payment routing bypassing store rules.

10. Weekly ranking, promotional reward, and no purchase advantage

Summary: The game ranking is secondary and for entertainment purposes; it must not be linked to health data and provides no purchase advantage.

• Mini-games and weekly ranking are provided for entertainment, motivation, and habit support purposes.
• Information such as nickname, score, and rank may appear in the ranking; health data must not be used for ranking.
• The weekly reward may be promotional Olarya Plus access; it is not a cash reward, is non-transferable, and cannot be exchanged for cash.
• An Olarya Plus subscription or in-app purchase does not confer an advantage in the ranking.
• For detailed rules, the Weekly Ranking Terms apply.
• In the referral program, the inviter may receive 7 days of promotional Olarya Plus for each eligible new user.
• For referral reward eligibility, fair-use, and activation rules, the Referral Program Terms apply.

11. Acceptable use and prohibited behaviors

Summary: Olarya is for personal use; abuse affecting security, service integrity, or other users is prohibited.

• You must use the app solely for lawful, personal purposes in accordance with these terms.
• You may not use the app for reverse engineering, unauthorized access, security testing, bots, scraping, automation, spam, or overloading services.
• You may not attempt to manipulate the game and ranking systems, generate fake scores, abuse the reward system, or abuse invitation codes.
• You may not access another's account, data, or device without permission.
• You may not submit misleading, unlawful, threatening, harassing content, or content that violates the rights of third parties.
• In the community area, you may not share real names, phone numbers, email addresses, street addresses, screenshots, or sensitive data belonging to another person.
• For community safety, TupApp may queue content for moderation, limit visibility, remove content, or suspend the related account's online access.

12. User content, notes, and sensitive data responsibility

Summary: The records you enter into Olarya belong to you; however, free text fields can contain highly sensitive information.

You are responsible for the cycle records, symptoms, daily notes, medication/supplement information, sexual activity, pregnancy info, or other personal content you enter into the app. We recommend not entering third-party data, unnecessarily sensitive information, or information you do not wish to share into free text fields.

Olarya strives to protect your data as far as technically possible; however, the accuracy, currency, and medical interpretation of the information you input remain your responsibility and, where necessary, that of healthcare professionals.

If you use the community feature, your posts, comments, and reactions may be visible to other users inside the app. Community data is processed separately from health tracking records and is not used for ranking, partner calendar access, or ad targeting.

Community content may be reviewed by moderation; content that violates the rules may be removed, reported, or have its access limited.

13. Intellectual property

Summary: Olarya's design, software, brand, and contents belong to TupApp or its licensors.

• The Olarya app, source code, interfaces, texts, icons, logos, images, brand elements, and associated rights belong to TupApp or respective rights holders.
• You may not copy, modify, redistribute, sell, rent, or commercially exploit the app.
• If there are open-source or third-party components, they are subject to their own license terms.

14. Service changes, maintenance, and experimental features

Summary: Olarya is an evolving product; features may change, undergo maintenance, or some features may be removed.

• TupApp reserves the right to update the app, fix bugs, improve security, and add or remove features.
• There may be outages, maintenance, or third-party service issues in online features like cloud backup, partner sharing, game ranking, or health integration.
• Beta, experimental, or newly released features may operate unexpectedly and can also be removed.
• If complete termination of the service is planned, users will be provided notice and time to export their data as technically reasonable.

15. Account deletion and termination

Summary: Account deletion, local data deletion, and subscription cancellation are separate processes.

• You can delete your local data via in-app data deletion options or by uninstalling the app from your device.
• You can delete your online account and data held on Supabase via the in-app flow or the instructions on the Account and Data Deletion page.
• Account deletion may encompass the deletion of cloud backups, partner sharing, community profile, posts, comments, reactions, reports, blocking records, game profiles, scores, and associated online records. Scope and exceptions are explained in the Privacy Policy.
• Deleting your account may not automatically cancel your App Store or Google Play subscription. You must separately cancel your subscription via the respective store.
• TupApp may suspend an account, limit online features, or terminate service due to violation of these terms, security risk, legal obligation, abuse, or store policies.

16. Limitation of liability, consumer rights, and role of store providers

Summary: Liability limits apply only to the extent permitted by law; your mandatory consumer rights are reserved.

• Olarya is provided with reasonable care; however, there is no guarantee the app will always be uninterrupted, error-free, compatible with all devices, or that its predictions will always be accurate.
• To the extent permitted by law, TupApp is not liable for indirect damages, data loss, service interruption, third-party service failures, incorrect user input, or decisions made based on predictions within the app.
• Nothing in these terms removes rights you cannot waive under applicable consumer legislation.
• Apple, Google, Supabase, RevenueCat, or other third-party providers may have their own terms and policies for their services and store processes.
• If applicable law permits, TupApp's total liability may be limited to the amount you paid for Olarya in the 12 months preceding the relevant claim.

17. Governing law and disputes

Summary: Turkish law applies; however, the mandatory consumer rights of global users are reserved.

These Terms of Service shall be interpreted in accordance with the laws of the Republic of Turkey, excluding its conflict of law rules. Authorized courts and authorities in Turkey may have jurisdiction over disputes arising from these terms.

For consumers residing outside of Turkey, mandatory consumer protection provisions in the user's country of residence are reserved. For purchases made through a store, App Store or Google Play dispute, payment, and refund processes may apply separately.

18. Contact

Summary: Please use a functional communication channel for support, account, subscription, and legal notices.

• General support and legal notices: support@tupapp.com
• Privacy and data requests: Use the contact channel within the Privacy Policy.
• Account deletion: account-deletion.html

Use privacy@tupapp.com for privacy and data requests; use support@tupapp.com for general support, account, and subscription matters.

19. Official resources

Summary: These terms were prepared considering official resources regarding app store, payment, health, and data deletion requirements.

• [Official source: Apple App Review Guidelines — https://developer.apple.com/app-store/review/guidelines/]
• [Official source: Apple Standard EULA — https://www.apple.com/legal/internet-services/itunes/dev/stdeula/]
• [Official source: Apple Subscriptions — https://developer.apple.com/app-store/subscriptions/]
• [Official source: Google Play Payments policy — https://support.google.com/googleplay/android-developer/answer/9858738]
• [Official source: Google Play User Data policy — https://support.google.com/googleplay/android-developer/answer/10144311]
• [Official source: Health Connect publish — https://developer.android.com/health-and-fitness/health-connect/publish]
• [Official source: Apple regulated medical device status — https://developer.apple.com/help/app-store-connect/manage-app-information/declare-regulated-medical-device-status/]